S-Embroidery.com :: Terms and conditions

Terms and conditions

Welcome to S-Embroidery.com Web Site ("Site"). Please review the Terms that govern your use of and purchase of machine embroidery designs from our Site. By accessing, browsing, or using this Site, you acknowledge that you have read, understand, and agree to be bound by these terms. If you do not agree to these terms then please do not use this Site.

Machine embroidery designs are software programs meant to be run on computerized embroidery machines. In order to use them, one needs to have an embroidery machine, as well as a computer and compatible embroidery software. Therefore, it is assumed that you have all hardware devices and software needed to use the machine embroidery designs, as well as the knowledge for handling them. 
It is your obligation to make sure that the embroidery files you purchase can be used on your embroidery machine by choosing the correct embroidery format and checking that the design size will fit within the working area of the hoop used by your embroidery machine. Our product detail pages always contain information about the available formats and design size in both inches and millimeters.

Copyright

S-Embroidery.com copyrights its machine embroidery designs. All Embroidery Designs featured on this Site, including the embroidery design samples we provide for free download, are copyright of GR Team Ltd d.b.a. S-Embroidery.com.

When you purchase a machine embroidery design from S-Embroidery.com, you only obtain a license to embroider that design on fabric. You may stitch out the designs for personal use and then sell, trade, or give away the embroidered goods which have the designs on them.

Commercial use is allowed, provided that the design is stitched out at one location on a single embroidery machine with a maximum of 2 heads or on 2 single head machines. Using our embroidery designs in an industrial environment for mass production is NOT allowed.

You may NOT sell, trade or otherwise distribute the embroidery design files you have purchased or downloaded from this site. You are NOT allowed to use our embroidery files to incorporate our designs in other machine embroidery files or to modify our embroidery files and distribute them as a different product.

Our Prices

Prices and the availability of our machine embroidery designs are subject to change without notice. All sales are made in US Dollars. All prices in our catalog are in US Dollars. If you wish to pay in another currency (e.g. EURO, Australian or Canadian Dollar, etc.) you will be given the opportunity to make your choice among supported currencies from tghe respective payment system. The US Dollar value of your order will be recalculated in the respective currency according to the exchange rate used by the payment processing system at the time of the transaction. All applicable discounts are calculated and applied automatically at the time of purchase.

Payment

Processing of  credit card payments for embroidery designs you purchase at S-Embroidery.com is carried out through the online payment services provided by 2Checkout.com/Verifone. 2Checkout.com offers the following payment methods: Visa, MasterCard, Discover, Diners, JCB, PIN debit cards with the Visa or MasterCard logo, Debit cards with the Visa or MasterCard logo.

Payments with PayPal are available too.

Delivery of machine embroidery designs

The machine embroidery designs you purchase from us will be delivered in the form of electronic files ("E-Files") to the E-mail address you provided to us in the Shipping Address section. Delivery is FREE and will be fulfilled as soon as possible and NO later than 24 hours after we have received your order.
It is recommended that you have sufficient free space (depending on number and size of embroidery designs you purchased) available in your E-mail box on your E-mail server. Rejections may cause order to be voided without notice.
In order to simplify delivery and reduce bandwidth usage, the embroidery designs, as well as any additional files, will be packed into one or more compressed archives in the ZIP file format.

Refund policy

Unless it has been established that the files we have delivered have defects, machine embroidery designs delivered in the form of E-files are NOT refundable or returnable. In the event you experience some problems using our products, you are kindly requested to contact us immediately. We shall provide assistance and we shall replace the files, if needed.

Links

The S-Embroidery.com Site may contain links to third party web sites. S-Embroidery.com does not control the content of these web sites. Unless specifically stated on this web site to the contrary, S-Embroidery.com is not affiliated with these third parties and does not endorse or sponsor their web sites, products or services.

Corrections of errors and inaccuracies

The information on the S-Embroidery Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, SHALL S-EMBROIDERY OR ANY OF ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE S-EMBROIDERY SITE.

THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF S-EMBROIDERY HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE DISSATISFIED WITH THE S-EMBROIDERY SITE OR ANY CONTENT ON THE SITE, OR WITH THE S-EMBROIDERY TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE S-EMBROIDERY SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE S-EMBROIDERY SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

 
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